Frequently Asked Questions

We’ve put together this list of Frequently Asked Questions to help you find the information you need, fast.  If you have a question that isn’t answered here, please feel free to contact us.

 

About WeedMD

Is WeedMD a licensed producer?

Yes, WeedMD is very proud to be listed among Canada’s licensed producers under the Access to Cannabis for Medical Purposes Regulations (ACMPR).

Registration & Ordering of Cannabis

How can I become a WeedMD patient?

To become a patient of WeedMD, you must complete one of the following 2 options:

Option 1: Complete and submit two forms; a registration application and a medical document.  The registration application must be completed by you and the medical document by your health care practitioner. The online registration application form can be filled out here or you can download a copy here. You can download the medical document here.  We accept all licensed producer’s medical document forms when they are completed by a practitioner.

Option 2:  Complete and submit two forms; a registration application and a registration certificate issued by the Minister under Part 2. The online registration form can be filled out here or you can download a copy here.

Once both the registration application and medical document/registration certificate are complete, your doctor can send them to us via secure, toll-free fax at 1-844-WEEDMD-7 (1-844-933-3637) or they can be mailed to our offices at 250 Elm Street Aylmer, ON. N5H 2M8 for processing. The medical document must be an original, accepted by mail or by secured fax portal from your medical practitioner only. Once you have successfully registered with WeedMD, we will send you a confirmation email so that you may place your first order.

If you need any assistance at any point throughout the application process, feel free to reach out to us by toll-free phone at 1-844-WEEDMD-6 (1-844-933-3636) or email us at orders@weedmd.com.

How long will it take for me to become a registered patient?

Once we have received your necessary documents, and provided that no additional information is required, your registration may be approved in as little as 1-3 business days.

How do I place my order with WeedMD?

WeedMD offers secure online shopping here, or by phone.  We accept, from our registered patients, payment in the form of: Visa, Mastercard, money orders, and e-transfers.

How much product can I order at one time?

As per Health Canada’s regulations, you may order up to a 30-day supply with no more than 150 grams per order. Registered patients may order as many times as they like without exceeding their 30-day limit.

For example, if your doctor authorizes 2 grams/day on your medical document, then your 30 day limit would be 60 grams (2 grams x 30 days). Registered patients may order the entire amount, or split it into separate, smaller orders throughout the 30 days. Patients with prescriptions greater than 5 grams per day will need to order multiple times within the 30-days due to the 150 gram maximum per shipment.

How will my order be shipped?

All WeedMD orders are packaged discretely and shipped by our trusted delivery partners, Canada Post & Purolator.

Will my medical plan cover the cost of any products I order?

In most cases, medical cannabis is not covered under provincial or private drug plans. However, it is always recommended to check with your provider. Medical cannabis purchased from a licensed producer can be claimed on your personal tax return, and if you are a veteran, you may have coverage through Veterans Affairs Canada.

I’m registered. What happens when my medical document expires?

Your registration with WeedMD is valid for the duration set out in the medical document or copy of the registration certificate as provided by your medical practitioner.  You will receive notification from WeedMD in regards to your expiration date upon approval of your registration. Once your registration expires, you must submit a new medical document/registration certificate and a new registration application for approval.

Please note that the expiration date is the final date that you can RECEIVE an order.  As such, the final date for ordering will be 3 business day(s) prior to expiration.

Is there a compassionate program available?

At this time, our compassionate program is still being developed.  Please email us, as comments and suggestions are always welcome.  Please stay tuned for any developments.

WeedMD Products

Can I carry my medication outside my home?

In order to remain fully compliant with the ACMPR, a patient of a licensed producer can demonstrate that individual is in legal possession of cannabis by showing a law enforcement official a client-specific label affixed to the product’s container, or an accompanying client-specific document, as well as an appropriate piece of photo identification.  These rules apply ONLY within Canada.

How are cannabinoid levels determined at WeedMD?

WeedMD uses independent, accredited, third-party laboratories for testing all finished products.